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Pronef IT · Reading & surrounding areas

Microsoft 365 support for your Reading business

Email, shared files and video calls should help people work together. We help small businesses set up and manage Microsoft 365 so accounts, permissions and everyday tools make sense for the way the team works.

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Get email and collaboration working together

If people cannot find the latest file, Outlook keeps failing or nobody is sure which licences you are paying for, start with a review of the current setup. We can discuss practical improvements without assuming you need to replace everything.

Outlook and business email

Troubleshoot mailbox issues, configure business accounts and plan email migrations with access and timing agreed before changes.

Teams, OneDrive and SharePoint

Organise shared files and collaboration around the people who need access. Help your team understand where to save and find their work.

Accounts, licences and security

Set up starters and leavers, review licence needs and configure multi-factor authentication and appropriate permissions.

Moving email or changing your setup?

Tell us which email service you use, how many accounts need moving and whether you have shared mailboxes or important archives. We establish what needs transferring, any licence costs and a suitable migration plan. Backup and recovery requirements should be considered separately from simply storing files in the cloud.

Do we need to know which Microsoft 365 licence we have?+

No. Tell us what you use and what is not working. We can identify the relevant accounts and licences during the review.

Are Microsoft licences included in support?+

Licence costs and support services are explained separately in your quote, so you can see what you are paying for.

Can you help remote workers?+

Yes. We can discuss access to email, Teams and shared files for office, home and hybrid working.

Let’s understand your setup

Start with a free IT review.

Tell us about your business. We’ll arrange a conversation and discuss the next step.

Book your free IT review